1. What Are Cookies
Cookies are small text files that a website places on your device when you visit. They help the site recognise your device on subsequent visits and remember certain information about your interaction with the site.
Similar technologies — such as web beacons, pixels, and local storage — work in comparable ways and are covered by this policy. For simplicity, we refer to all of these collectively as "cookies" throughout this document.
2. How We Use Cookies
We use cookies to:
- Keep the website functioning correctly for all visitors
- Understand how visitors find and navigate our website
- Measure the effectiveness of our enquiry and contact forms
- Remember your cookie consent preference so we do not ask again on subsequent visits
- Support advertising measurement through third-party tools, where you have agreed to this
We do not use cookies to identify you personally without your knowledge, or to build profiles for sale to third parties.
3. Cookie Types We Use
| Category |
Purpose |
Examples |
Can be declined? |
| Essential |
Required for the website to function. These cannot be switched off. |
Cookie consent preference (cookieConsent), session state |
No — always active |
| Analytics |
Help us understand how visitors use the site, such as which pages are visited most. |
Google Analytics 4 (_ga, _gid) |
Yes |
| Marketing |
Used to measure the performance of advertising campaigns and attribute enquiries to ad channels. |
Meta Pixel (_fbp), Bing UET |
Yes |
| Preferences |
Remember choices you have made to improve your browsing experience. |
Form field retention, display preferences |
Yes |
Essential cookies
These cookies are necessary for the website to operate. They include the record of your cookie consent decision, stored locally on your device. They do not transmit personally identifiable information externally.
Analytics cookies
We use Google Analytics 4 to understand aggregate visitor behaviour — for example, which pages receive the most visits and how long visitors spend on each. This information is used in aggregate form to improve the website. Analytics cookies are only placed when you accept non-essential cookies.
Marketing cookies
Where you have agreed to marketing cookies, tools such as the Meta Pixel and Bing UET may be used to measure whether visitors to our website came via an advertisement, and to help us understand the general effectiveness of our marketing. These tools operate under the privacy policies of their respective providers.
Preference cookies
These remember settings that make the website easier to use, such as form data you have already entered. They do not store sensitive personal information.
4. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. These include:
These third parties have their own cookie and privacy policies, which we encourage you to review. We do not control how these third parties use the information they collect.
Third-party cookies are only placed when you have accepted non-essential cookies through our consent banner.
5. Managing Your Preferences
Through our consent banner
When you first visit our website, a banner gives you the option to accept or decline non-essential cookies. Essential cookies are always active. Your preference is saved in your browser's local storage and persists across visits.
If you would like to change your preference after your initial visit, you can contact us at the details below and we will assist you.
Through your browser
Most browsers allow you to view, block, or delete cookies through their settings. The steps vary by browser:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
Please note that blocking all cookies may affect the functionality of some websites, including certain features on ours.
6. Policy Updates
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or updates to applicable guidance. When we do, we will revise the "Last updated" date shown at the top of this page.
We recommend checking this page periodically if you have an ongoing interest in how we use cookies.